TERMS OF SALE
These General Conditions expressly regulate the relationships that arise between Jordi Sanchez Falguera. NIF 35064998A. (Tasmania, jewelry workshop) Calle Corró 21. 08401 Granollers. Province of Barcelona. (Spain) and third parties (hereinafter "Users") who register as users and / or purchase products through the online store on the website www.tasmania.cat or https: // Talrtasmania .myshopify.com , from now on the "Store")
PAYMENT METHODS
The accepted forms of payment are, bank transfer, credit cards, debit cards, American Express, PayPal, Apple Pay and Google Pay.
SECURITY
For your online security, we use Security Socket Layer (SSL) technology, one of the safest protocols for ordering on the network that allows encryption of your confidential personal information, such as your name, address and critical sensitive information, such as the credit card details.
Your information will be encrypted at the same time you enter it and sensitive information will not be stored on a public server.
SSL technology provides authentication that guarantees in your browser that your data is being sent to the correct computer server.
OBLIGATIONS OF THE USER
The user agrees, in general, to use the Store, to purchase the products and to use each of the Store's services diligently, in accordance with the law, morality, public order and the provisions of these conditions. General, and must also refrain from using them in any way that may impede, damage or impair the normal operation of the Store by Users or that could injure or cause damage to the goods and rights of Jordi Sanchez Falguera. (Tasmania, jewelry workshop), its suppliers, Users or in general of any third party.
PRODUCTS AND PRICES
Jordi Sanchez Falguera. (Tasmania, jewelery workshop) reserves the right to decide, at all times, the products offered to Users through the Store. In particular, Jordi Sanchez Falguera. (Tasmania, jewelry workshop) may at any time add new products to those offered or included in the Store, it being understood that unless otherwise provided, such new products will be governed by the provisions of these General Conditions. Also, Jordi Sanchez Falguera. (Tasmania, jewelry workshop) reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different classes of products offered in the Store.
The products included in the Store will correspond in the most reliable way possible that the web display technology allows to the products actually offered. The characteristics of the products and their prices appear in the Store.
The prices indicated in the Store are in Euros and include VAT, which will appear added at the end of the purchase, unless otherwise indicated.
PROCEDURE AND METHOD OF PAYMENT OF PRODUCTS
Within a maximum period of twenty-four (24) hours, Jordi Sanchez Falguera. (Tasmania, jewelry workshop) will send an email to the User, confirming the purchase. This email will assign a purchase reference code, and will detail the characteristics of the product, its price, shipping costs and details of the different options for making payment of the products to Jordi Sanchez Falguera. (Tasmania, jewelry workshop)
The User who purchases a product through the Store must make the payment through the payment systems specifically detailed in the Store.
Jordi Sanchez Falguera. (Tasmania, jewelery workshop) will file the electronic documents in which the contract is formalized, sending a copy to the User once the purchase has been made. The contract will be carried out in the language that has been requested: Catalan, Spanish, English.
The order confirmation sent by Jordi Sanchez Falguera. (Tasmania, jewelry workshop) is not valid as an invoice, only as proof of purchase. Jordi Sanchez Falguera. (Tasmania, jewelry workshop) will send together with the purchased product, the corresponding invoice.
RIGHT OF WITHDRAWAL
The user has a right of withdrawal by which they can contact Jordi Sanchez Falguera. (Tasmania, jewelry workshop) via email to the following address: taller@tasmania.cat and desist from the purchase within a period not exceeding seven (7) business days, counted from the receipt of the product. The product must be sent together with its original packaging and in perfect condition, following the instructions provided by Jordi Sanchez Falguera. (Tasmania, jewelery workshop) in response to your notification of withdrawal, at the address below.
Jordi Sanchez Falguera. Tasmania, jewelry workshop.
Calle Corró 21
08401 Granollers. Barcelona. (Spain)
The withdrawal entails the refund of the amount paid. The term for said payment will be that established in the Law, after it has been received by Jordi Sanchez Falguera. (Tasmania, jewelery workshop) the product subject to withdrawal in perfect condition.
The right of withdrawal cannot be exercised when the Product is not returned in its original packaging and when the product is not in perfect condition.
The user will not have the right to withdraw from special or personalized orders.
In the case of pieces that present any type of anomaly or damage due to causes beyond the control of the customer, Tasmania, jewelery workshop undertakes to repair and / or re-make the corresponding part or element. In this sense, the user must take into account that each material element has formal characteristics that make some jewels or stones look completely different.
CUSTOMER SERVICE
For any incident, claim or exercise of their rights, the User may send an email to the address taller@tasmania.cat
HOME DELIVERY SERVICE
We currently ship our products to all countries in the European economic community and to the United States . The products purchased through the Store will be sent to the delivery address that the User indicates once payment has been verified, the maximum delivery period being thirty (30) days established by default in the Law.
The delivery service Jordi Sanchez Falguera. (Tasmania, jewelry workshop), is carried out in collaboration with different logistics operators of recognized prestige. It will not be served in PO Boxes or in hotels or other non-permanent addresses.
The cost of the shipments corresponds to the destination in question. The amount of transport in the Peninsula, the Balearic Islands, the Canary Islands, Ceuta and Melilla € 10. European Economic Community € 20. United States € 45.
The possible customs fees, if they occur, will always be at the expense of the buyer.
Free transport for all orders over € 300.
If, for any reason, it was attributable to him, Jordi Sanchez Falguera. (Tasmania, jewelery workshop) could not meet the delivery date, it will contact the User to report this circumstance and, he may choose to proceed with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid. In any case, home deliveries are made on working days.
If it is impossible to deliver the order due to the User's absence, the order may be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to get it delivered again.
For the purposes of these Conditions, it will be understood that the delivery has occurred or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires the material possession of the products, which will be evidenced by the signature of receipt of the order at the agreed delivery address.
The risks that the products may derive will be borne by the User from the time of delivery. The User acquires ownership of the products when Jordi Sanchez Falguera. (Tasmania, jewelry workshop) receives full payment of all amounts due in relation to the purchase made, including shipping costs, or at the time of delivery, if this takes place at a time after full receipt of the amount paid by Jordi Sanchez Falguera. (Tasmania, jewelry workshop).
GUARANTEE
The User, as a consumer and user, enjoys guarantees on the products that can be purchased through this website, in the legally established terms for each type of product, responding Jordi Sanchez Falguera. (Tasmania, jewelry workshop), therefore, for the lack of conformity of the same that manifests itself within two years from the delivery of the product.
In this sense, it is understood that the products are in accordance with the contract provided that: they comply with the description made by Jordi Sanchez Falguera. (Tasmania, jewelry workshop) and possess the qualities presented in it; are suitable for the uses to which products of the same type are ordinarily intended; and present the usual quality and performance of a product of the same type and that are fundamentally expected from it. When this is not the case with respect to the products delivered to the User, the User must proceed as indicated in the section Returning defective products or shipping error. However, some of the products that are marketed on the Website, could present non-homogeneous characteristics as long as they derive from the type of material with which they were manufactured, and therefore will form part of the individual appearance of the product, and not they will be a defect.
INTELLECTUAL AND INDUSTRIAL PROPERTY
The User acknowledges that all the elements of the Store and of each of the Products, the information and materials contained therein, the brands, the structure, selection, arrangement and presentation of its contents, and the computer programs used in relation with them, they are protected by the intellectual and industrial property rights of Jordi Sanchez Falguera. (Tasmania, jewelry workshop) or third parties, and that the General Conditions do not attribute to it with respect to said industrial and intellectual property rights any other right than those specifically contemplated in them.
Unless it was authorized by Jordi Sanchez Falguera. (Tasmania, jewelery workshop) or, where appropriate, by the third party holders of the corresponding rights, or unless this is legally permitted, the User may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available, or allow access to the public through any form of public communication of any of the elements referred to in the preceding paragraph. The user must use the materials, elements and information that he accesses through the use of the Store only for his own needs, forcing himself not to carry out, directly or indirectly, a commercial exploitation of the materials, elements and information obtained through the same.
The User must refrain from, evade or manipulate any of the technical devices established by Jordi Sanchez Falguera. (Tasmania, jewelry workshop) or by third parties in the Store.
PASSWORD
The user must keep their registration password for the Jordi Sanchez Falguera store. (Tasmania, jewelry workshop) under their sole responsibility in the strictest and absolute confidentiality, assuming therefore, damages or consequences of all kinds derive from the breach or disclosure of the secret.
The password may be modified at any time by the User. The User agrees to notify Jordi Sanchez Falguera. (Tasmania, jewelry workshop) immediately any unauthorized use of your password, as well as access by unauthorized third parties to it.
APPLICABLE LAW AND JURISDICTION
These general conditions are governed by Spanish law. Any controversy arising from the interpretation or execution that may arise in relation to the validity, interpretation, fulfillment or resolution of this contract will be submitted to the Jurisdiction and Competition of the Courts and Tribunals of the City of Barcelona, waiving the jurisdiction that The User may correspond, provided that the applicable legislation allows it.
Last update date: 03/23/2020