SHIPPING & RETURNS

HOME DELIVERY SERVICE

We currently ship our products to all countries of the European Economic Community, if you are from any other country, please contact us.

Products purchased through our online store will be sent to the delivery address you provided us at the time of checkout, once we have verified payment.

The delivery service is carried out in collaboration with different logistics operators. As delicate and special as our products are, you will understand that we do not send any packages to PO boxes, hotels or other non-permanent addresses.

PRICE OF TRANSPORTATION

-Peninsula €10
- Balearic Islands €15
-Canary Islands €25
-European Economic Community €40.

Free transport for all orders over €300.

RIGHT OF WITHDRAWAL

Naturally, you have the right of withdrawal, which will make us sad, because it will mean that something has gone wrong. If this happens, send us an email at taller@tasmania.cat and tell us what went wrong, we'll do our best to fix the problem as best we can.

If you finally decide to cancel your purchase, keep in mind that you have a period of no more than seven working days, counted from the day you received our package. When the time comes we will send you an email to agree to make your return.

As you can imagine, when it's a custom piece, made especially for you, we won't be able to accept the return, but don't worry because we'll find a solution too.